Last Updated: 29 September 2026
Please read this disclaimer carefully before using ETAVisaDocs services. By using this website you agree to these terms.
1. General Information Only
The information provided on this website (www.etavisadocs.com) and through our services is intended for general informational purposes only. While ETAVisaDocs strives to keep the information accurate, complete, and up to date, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the information, products, services, or related graphics contained on this website.
Any reliance you place on such information is therefore strictly at your own risk. ETAVisaDocs strongly recommends that you verify all travel, visa, and immigration information with the official government authorities of your destination country before making any travel arrangements.
2. Not a Government Agency
ETAVisaDocs is a private travel document assistance company. We are not affiliated with, endorsed by, or connected to any government, government agency, immigration authority, embassy, or consulate. Our services assist travellers in preparing and submitting travel authorisation and visa applications — we do not make decisions on visa or eTA approvals.
The Kenya Electronic Travel Authorization (eTA) system is operated by the Government of Kenya through the Department of Immigration Services. Approval decisions rest solely with the relevant government authorities. ETAVisaDocs cannot guarantee visa or eTA approval, and any such guarantee made by any third party on our behalf should be disregarded.
3. No Legal or Immigration Advice
Nothing on this website constitutes legal, immigration, or travel advice. The content provided is general in nature and may not apply to your specific circumstances. Immigration and visa regulations change frequently and vary significantly based on your nationality, travel history, purpose of visit, and other individual factors.
For specific legal or immigration advice, we strongly recommend consulting a qualified immigration lawyer or accredited immigration adviser in your jurisdiction. ETAVisaDocs team members are travel document processing specialists, not licensed immigration attorneys.
4. Accuracy of Information
ETAVisaDocs makes every reasonable effort to ensure that the information published on this website is current and accurate. However, visa requirements, eTA fees, processing times, and government policies can change without notice. We cannot guarantee that all information on this website reflects the most current legal or regulatory developments.
You are responsible for verifying the accuracy and currency of all information before acting on it. ETAVisaDocs accepts no liability for any loss, damage, or inconvenience arising from inaccuracies or omissions in the information provided.
5. Third-Party Links and Resources
This website may contain links to external websites operated by third parties, including government immigration portals, airline websites, hotel booking platforms, and travel service providers. These links are provided for your convenience and information only.
ETAVisaDocs has no control over the content of those external sites and accepts no responsibility for the information, products, or services they provide. The inclusion of any link does not imply our endorsement of the linked website or its operator. We encourage you to review the privacy policies and terms of use of any external websites you visit.
6. Service Fees and Government Fees
ETAVisaDocs charges a service fee for the preparation, review, and submission of travel document applications. This service fee is separate from and in addition to any government fees payable directly to immigration authorities.
Government fees (such as the Kenya eTA fee) are set by the relevant government and are subject to change at any time without prior notice. ETAVisaDocs is not responsible for changes in government fee structures. All fees are communicated transparently during the application process. Our service fee is non-refundable once the application review and preparation process has commenced.
7. Limitation of Liability
To the fullest extent permitted by applicable law, ETAVisaDocs, its directors, employees, partners, agents, suppliers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
• Loss of profit, revenue, data, or goodwill • Costs of travel arrangements made in reliance on visa or eTA approval • Costs arising from visa or eTA refusal, revocation, or delay • Any disruption to travel plans resulting from changes in immigration policy • Any loss or damage arising from reliance on information on this website
In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability, our liability shall be limited to the maximum extent permitted by law.
8. Application Outcomes
ETAVisaDocs provides a document preparation and submission assistance service. We do not and cannot guarantee the outcome of any visa, eTA, or immigration application. Approval is entirely at the discretion of the relevant government authority and depends on factors outside our control, including but not limited to the applicant's travel history, criminal record, financial situation, and the information provided in the application.
Submitting an application through ETAVisaDocs does not guarantee entry to Kenya or any other country. Immigration officers at ports of entry retain the right to refuse admission regardless of the validity of a visa or eTA.
9. Changes to This Disclaimer
ETAVisaDocs reserves the right to modify this Disclaimer at any time without prior notice. Changes will be effective immediately upon posting to the website. Your continued use of this website following the posting of changes constitutes your acceptance of the revised Disclaimer.
We recommend reviewing this Disclaimer periodically to stay informed of any updates. This Disclaimer was last updated on 29 September 2026.
10. Contact Us
If you have any questions about this Disclaimer or our services, please contact us:
ETAVisaDocs Email: info@etavisadocs.com Phone: +2025691159 / +2025005877 Hours: Monday to Friday, 9:00am – 6:00pm EST